It’s Always a Software Issue

August 26, 2009 · Comments

in Drupal, Startup IT

I’ve worked in IT for nearly 10 years now.  First as a help desk operator, then a Linux sysadmin, and now a Drupal developer/webmaster.   In that time, I’ve run into a handful of really perplexing problems.  ”Perplexing” meaning after hours (usually, days) of troubleshooting, I can’t figure out why the system is suddenly unstable.

You know those type of problems, right?

The kind that’s so perplexing that you’re sure it’s gotta be a hardware problem, even though your years of admin experience tells you it’s almost never (like 99.999% of the time) a hardware issue.  But you’ve looked at (seemingly) all the possible software causes.

I was just reminded of this recently, and I’m here to remind you:  It’s never a hardware problem.  It’s always a software problem.

PS: If you’re looking for VPS or dedicated server hosting, Rimu Hosting is a great choice.  When they say they have “professional technical support with a personal touch”, they mean it.  Rimu has by far the best support team of the half-dozen hosting companies I’ve worked with. And great support is the only differentiator that matters when choosing a hosting vendor.

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